FAQ

1. How do I place the order?

Choose the manual you want and add it to your cart. Add any details to Order Notes you feel will help us make sure it is the right manual for you (engine model, serial number etc).

2. How do I make a payment?

For your and our security we are only accepting Pay Pal payments at this time.

3. How and when will I receive my manual?

After payment is made you will receive manual to your email address , depending on the manual you ordered it will take anywhere from few minutes to 24 hours . We will keep you informed about the status of your order.

4. In what format will I receive my manual?

All manuals will be sent to you in a fully printable PDF format compatible with all Windows and MAC. Smaller files will come as attachments, for larger files you will receive a link and will have to download the file to your computer.

5. What happens if I will loose a computer or file?

Please make sure you open an account with us before making your order so we can identify you in the future and send you a replacement free of charge!

6. What are the different types of manuals?

Different companies call their instruction differently. This sometimes leads to confusion. Please see the brief explanation with small remarks.

Operation manual = Operation and Maintenance Manual = Operation and Service manual etc. Manual contains the technical guidance to operate and routine service (like changing the oil, oil and air filters, greasing elements etc.) your machine or diesel. Sometimes the manual is included troubleshooting guide.

Service Manual = Workshop manual = Repair manual = Shop manual = Maintenance Manual Instruction or the set of instructions contain technical guidance to repair your engine. These are disassembly and assembly, clearances, tongue specification etc.

Parts catalog = Spare parts Catalog = Spare parts book = Parts List = Components Manual The book contains identification system of the machine parts. The book helps to find and order spare parts for your equipment or diesel engine.

Sometimes Instruction contains Operation, Service (repair) and even parts catalog.